Contact us

Our customer service telephone line - 01629 761100 - is open Monday - Friday between 9.00am and 5.00pm (except Wednesdays 9.30am - 5.00pm)

Our Town Hall address is:

Town Hall
Bank Road
Matlock
Derbyshire
DE4 3NN

Facebook: www.facebook.com/derbyshiredales

Twitter: www.twitter.com/derbyshiredales (@derbyshiredales)

The services listed below are those we are most frequently asked about. If you would like to talk to someone about a service that is not listed, please telephone 01629 761100 and the operator will put you through to someone who can help.

Do it yourself online

Did you know you can access Council services online 24 hours a day, 7 days a week from the A-Z of services, and all online services are available via ‘Apply’, ‘Pay’ and ‘Report’ quick links at the top of every webpage.

My Account (self service)

By registering for a 'My Account', you'll be able to securely access a range of council services including Council Tax, report a missed bin, view your transactions and more.

Contact departments

Agricultural Business Centre

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: 01629 813777
  • Webpage: Agricultural Business Centre

Arts Development

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  • Phone: 01629 761390

Benefits

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  • Phone: 01629 818222
  • Webpage: Benefits

Bins and Recycling

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  • Phone: 01629 761122
  • Webpage: Bins and recycling

Building Control

Burials and Cemeteries

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  • Phone: 01629 761130
  • Website: Deaths

Business Advice

Car Parks

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  • Phone: 01629 761333
  • Webpage: Parking

Climate change

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  • Phone: 01629 761120
  • Webpage: Climate change

Committees and Meetings

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  • Phone: 01629 761133
  • Webpage: Council and committee meetings

Communications and Marketing

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  • Phone: 01629 761195

Community safety

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  • Phone: 01629 761187
  • Webpage: Community safety

Corporate Policy

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Council Tax

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  • Phone: 01629 818222
  • Webpage: Council Tax

Customer Services

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  • Phone: 01629 761100

Data protection

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  • Phone: 01629 761396

Development Control

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  • Phone: 01629 761336
  • Webpage: Planning

Economic Development

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  • Phone: 01629 761100
  • Webpage: Invest in Derbyshire Dales

Electoral Services

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  • Phone: 01629 761335
  • Webpage: Elections and voting

Environmental Health

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  • Phone: 01629 761212
  • Webpage: Environmental Health

Equality and Consultation

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  • Webpage:

Events

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  • Phone: 01629 761390
  • Webpage: Events

Homelessness

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  • Phone: 01629 761287
  • Webpage: Homelessness

Housing advice

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  • Phone: 01629 761287
  • Webpage: Housing advice

Housing improvements grants

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  • Phone: 01629 761212

Licensing

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  • Phone: 01629 761313
  • Webpage: Licensing

Local Land Charges

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  • Phone: 01628 761270
  • Webpage: Local Land Charges Search

Markets

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  • Phone: 01629 761390
  • Webpage: Markets

Matlock Bath Illuminations

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  • Phone: 01629 761390
  • Webpage: Matlock Bath Illuminations

Parks and Recreation

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  • Phone: 01629 761215
  • Webpage: Parks

Planning

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  • Phone: 01629 761336
  • Webpage: Planning

Planning Policy

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  • Phone: 01629 761101
  • Webpage: Planning policy

Policy, equality and consultation

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  • Webpage:

Sports Development

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  • Phone: 01629 761389
  • Webpage: Sports development

Street cleansing

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  • Phone: 01629 761215
  • Webpage: Street cleansing

Taxi Licensing

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  • Phone: 01629 761345
  • Webpage: Taxi and private hire

Tourism

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  • Webpage: Discover the Dales

Waste and Recycling

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  • Phone: 01629 761122
  • Webpage: Bins and recycling

A-Z of services