Help us to help you. Tell us how you currently access our services and how we can improve in our quick online survey.

English French German Italian Portuguese Russian Spanish

Discounted tickets on sale for 2018 Illuminations

Discounted online tickets have gone on sale for our showpiece autumn event Matlock Bath Illuminations.

This year adults pay £6 on Saturdays and £5 on Sundays if they buy online in advance. Accompanied under 16s continue to be free, with concessions available for OAPs.

People who buy on the night will pay £7.50 on Saturdays and £6.50 on Sundays - £1.50 more expensive than the online prices.

Online bookers will be fast-tracked into the Derwent Gardens for this year's season, which will run every weekend from Saturday 8 September to Sunday 28 October.

Every Saturday during the eight-week spectacular – and the final night - will include a fireworks finale, with numbers in Derwent Gardens again restricted to a maximum of 6,000 to improve crowd movement and enjoyment for visitors.

A District Council spokesperson said: “Our aim once again this year is to operate this fabulous regional event at no cost to local Council Tax payers. Last year the Illuminations attracted 52,087 paying visitors, but we estimate around 100,000 people were drawn to Matlock Bath by the unique atmosphere generated, effectively extending the village’s tourist season and providing a big boost for the local economy.”

To enhance the reputation of Sundays as a "family night", the event will start and finish earlier than Saturdays, running from 6-8pm to take account of younger visitors having school the following morning.

During the 2018 Illuminations - the 121st – the organisers will once again focus on good signage to the popular park and ride service, effective stewarding and enforcement officers to police pedlars on the streets of Matlock Bath.

Read more

Nominate your community champion

Derbyshire Dales residents are being urged to nominate community champions who make their neighbourhoods tick.

The Chairman of the District of Derbyshire Dales, Councillor Jean Monks (pictured), is inviting nominations for the 2018/19 Community Awards.

She said:

"We want to hear about local people who deserves recognition for the work they do in their local community. They may be the driving force behind a local organisation or an individual who goes out of their way to help others or improve local facilities or the environment."

Nominations can be made now online

The civic role held by Councillor Monks, who represents Hathersage and Eyam, is to establish and maintain links with people in the local community, promoting the interests of the district and the people living and working in it.

Read more

View autumn 2018 edition of Dales Matters

The Autumn edition of our Dales Matters publication is dropping through letterboxes across the Derbyshire Dales this week.

Articles include the Christmas & New Year bins timetable, a schedule of new affordable housing across the district and an update on the future of your waste & recycling collections.

Read more

SURVEY | Help us to help you

Please tell us how you currently access our services and how you think we could improve in our online survey.

We recognise that, for some customers, visiting our offices or contacting us by phone is their only viable option and we will retain those services for them. However, for an ever increasing number of people, the internet is the “go to” place for their interactions with companies and public bodies.

Derbyshire Dales District Council is currently focused on improving and streamlining its online presence to enable residents to access information, report problems and pay for services at a time and place of their choosing.

We currently offer online access to a large body of information and a number of services, in addition to our payment line but feel that there is considerable room for improvement in how these are presented to our customers. We hope that a user friendly and intuitive service will encourage more people to interact with the District Council online and will result in more efficient services for customers and better use of our increasingly limited resources.

We want to put the customer at the centre of this process and would, therefore, be grateful if you would take the time to complete this questionnaire. Your answers will help us to understand what you would like to be available online, which services you would be likely to use and what, if any, barriers current prevent you from dealing with us online.

Read more
  1. News