In 2017, the District Council upgraded the CCTV system in the main market towns in the Dales. The CCTV system has been installed in some locations in Ashbourne, Bakewell, Matlock, Matlock Bath and Wirksworth.

This CCTV system is capable of high definition recordings that can be used to identify individuals or incident throughout the above areas. It’s a wireless solution and the cameras record in full 25 frames per second high definition for 31 days with instant record and export facilities in line with government recommendations.

Can I view CCTV footage?

We are registered as a data controller with the Information Commissioner's Office. Due to Data Protection laws, it is likely that most requests to gain or view footage, will not be allowed.

This is because we must, as a Data Controller, adhere to various prohibitions within legislation.

This said, each request will be considered on a case by case basis.If you feel that you have a request, you will firstly need to provide DDDC with the following in writing:

  • Time and date of incident
  • Precise and detailed information of the incident
  • Why are requesting the CCTV
  • If any insurance body or investigation authority are involved
  • If yes, their contact details
  • Proof of ID, such as a driving licence or passport

It is possible for anyone to request to view data of themselves if they think they may have been captured on CCTV. However, due to data protection laws, it is not permitted for you to view images where other people in the recording can be identified.

You can request to view footage with our CCTV access to information form and return it to the Town Hall or by email to This email address is being protected from spambots. You need JavaScript enabled to view it.

In line with data protection laws, after 31 days the footage will be automatically removed from the system and only footage needed for evidential purposes will remain on the system thereafter.

CCTV Code of Practice - April 2023

CCTV footage of a crime

If you are a victim of a crime and you think the incident may have been captured on CCTV, you are advised to make contact with Derbyshire police force. As the investigating authority, they will liaise with us to request any relevant footage. If evidence has been captured, the police will seize it as part of their investigation.

CCTV recorded data of motor vehicle incidents

CCTV's most common enquiry by the public is in relation to motor vehicle accidents. In this instance, we advise that you make contact with your insurance company who are able to deal with us directly on your behalf.

The charge for providing a copy of the footage to the insurance company is £100 per camera. If further investigation is required and involves the CCTV Manager then this will be charged at the hourly rate. The costs associated with gathering the relevant information will then be absorbed by the insurance company.

Can I access my personal information?

You have the right to get a copy of the information that is held about you. This is called a subject access request (SAR). This right of subject access means that you can make a request under the Data Protection Act to any organisation processing personal data.

You can find further information online or by contacting the CCTV partnership on 01629 761372 (Mon–Fri 0900–1700), email This email address is being protected from spambots. You need JavaScript enabled to view it.

Body worn cameras

Some District Officers use body worn cameras to record their interactions with the public where it is necessary. This could be when gathering video evidence of anti-social behaviour or when taking enforcement action.

The cameras are on the officer’s high visibility uniform at chest height, which offers real-time information and provides visual and audio evidence that can independently verify events.

These cameras have proven to be very useful when targeting and evidencing offences that relate to the safety of the public and with environmental enforcement.

They have also contributed to the increased safety of our front line staff.

The use of these cameras is kept to a minimum through controlled functions, such as policies and processes, that ensure that they are only used in appropriate and not in all circumstances.

Any such footage obtained is kept secure and adheres to our informed retention policy. Our policies and procedures for the use of body worn cameras are verified and accredited by the Investigatory Powers Commissioner's Officer.

Contact details for the partnership CCTV

CCTV Manager is Shaun Herrett: 01629 761372 This email address is being protected from spambots. You need JavaScript enabled to view it.

Useful information related documents can be obtained via the following links:

A-Z of services