Grey bin (general household)
Residents are provided with a 140 litre grey bin for household waste which is collected every two weeks. The grey bin should be placed at the edge of your property by 7.00am on your collection day.
Residents whose properties cannot accommodate a wheeled bin will have a collection of black sacks.
The recycling and food waste service will help you dispose of fewer items in the grey bin.
Larger grey bin
Residents are entitled to a larger household waste bin (240 litre) if they have five or more permanent residents at the property or a member of the household uses disposable nappies.
Please complete our online form to apply for a larger (240 litre) bin. There is a charge of £27.85 to exchange your 140 litre grey bin for a 240 litre grey bin.
Households with a resident who produces incontinence waste are also entitled to a 240 litre grey bin. You can download the form here and submit it via our self-service application.
If your grey wheeled bin is broken or has gone missing please complete our online form to order and pay for a replacement bin. There is a charge of £22.40 for a replacement 140 litre grey bin or £27.85 for a replacement 240 litre grey bin (if you still qualify for a larger bin).
A small number of properties currently use black sacks for waste rather than wheeled bins. Black sacks are only collected from properties that cannot accommodate a grey wheeled bin due to their design or because our vehicle can't get to them.
A maximum of four standard sacks should be presented at the edge of property by 7am on the collection day.
You can purchase black sacks from an outlet of your choice. Please note black sacks are not supplied by the district council.
Black sacks should not be used to dispose of garden waste or other recyclable materials.
4 black bags are insufficient for my family
If you are actively recycling and using all the containers provided, we believe 4 sacks to be sufficient for the average family. If you are a family of 5 or more, have children in nappies or someone has special medical needs, you can apply for an increased black sack allowance. To apply for an increased black sack allowance (6 sacks), please contact us.
Frequently Asked Questions
When is my collection day?
Your specific collection days can be found on our 'When is my collection' web page.
I am currently using black sacks but would like a household bin
Great! Let us know and we’ll do an assessment of your property to check that a bin can be suitably stored and collected by a refuse vehicle with a lift on the back. You can request a household bin by emailing us at
Do I have to pay for my household waste bin or black sacks?
If you have moved into a newly built property or one where the household waste bin has been taken away by the previous owner, you need to buy a household waste bin for a small charge. Your bin will be delivered within 10 working days once payment has been received. If your property is rented, speak to your landlord.
Black sacks are not provided. Residents need to purchase their own black sacks from an outlet of their choice.
What goes in my general household bin/sacks?
Only use your household bin for general household waste. Any materials that can be recycled should be placed in the appropriate recycling container. Food and garden waste should also be separated. Larger items of household waste can be disposed of at your nearest household waste recycling centre, through the bulky waste service, charity shops or through online websites such as Freecycle.
Electrical items and household batteries should not be placed in your household waste collection. Batteries can be recycled in a clear sandwich/freezer bag and left next to your recycling containers. Electrical items should be disposed of at your nearest household waste recycling centre.
Hazardous waste and liquids including paint and oil, rubble, stone or soil and heavy metal items should not be put in your bin.
If the bin lid is raised will the bin still be emptied?
The bin lid should be completely closed. Any bags sticking out of the top of your bin will be put back inside your bin after it has been emptied and collected on your next collection day.