Bin collections and opening times: View our bin collection arrangements over the Christmas and New Year period along with leisure centre and Town Hall opening times.


Do you need help paying your Council Tax or Rent?

If you are on a low income then you may be entitled to help with your Council Tax or rent. We also have a full online benefit calculator which will also enable you to make a claim electronically.

If you just want a rough idea of how much Housing Benefit (for Housing Association tenants) or Council Tax Support can be paid in a number of different circumstances, you can use the ready reckoners below:

Council Tax Support Ready Reckoner [PDF 125KB]
Housing Benefit Ready Reckoner (for Housing Association tenants) [PDF 121KB]

For tenants of private landlords, the Directgov website will give information on the amount of Local Housing Allowance that can be paid.

The following documents are also available for you to download and print:

or alternatively contact the Benefits Section at the Town Hall (telephone 01629 761188) and request a form.

Benefit advice

Below are some common questions relating to Council Tax Benefit (CTB), Housing Benefit (HB) and Local Housing Allowance ...

About housing benefit & council tax benefit

Do you need help paying your Council Tax or Rent? If you are on a low income then you may be entitled to help with your...
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Benefit overpayments

If you've been paid too much in housing benefits or your circumstances change in anyway, you must contact us straightawa...
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Benefit Calculator and Online Claim Form

The calculator and online claim form allows anyone to see how much Housing Benefit (including the new Local Housing Allo...
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Council tax support

The Welfare Reform Act 2012 and Local Government Finance Act 2012 replaced Council Tax Benefit from 1st April 2013 with ...
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Landlord information

As a landlord, you are an important stakeholder in the service that we provide.  We aim to work with you to ensure ...


Town Hall, Bank Road
Tel: 01629 761 188
Fax: 01629 761 148

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