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Bad state of repair and unsafe housing

The Housing Health and Safety Rating Scheme "HHSRS" is a way to carry out housing inspections, and was introduced by the The Housing Health and Safety Rating System (England) Regulations 2005 made under the Housing Act 2004.

If you live in private rented accommodation and you think your landlord is failing to carry out essential repairs, then the Public Health and Housing Team in Environmental Health can investigate your complaint.  Officers will carry out an inspection under the HHSRS to assess the condition of the house.

The scheme applies to all properties and is a risk based assessment.  Properties are assessed against 29 potential hazards which include such things excess cold, damp, falls on stairs etc.  Tackling these hazards will make housing healthier and safer to live in.

When a hazard is identified, it has to be assess against the following criteria:

  • What is the likelihood of harm occurring
  • If harm occurs, how serious will it be

These scores are then combined to give a hazard rating which is placed in bands between A to J. Bands A to C are rated as the most serious and are called Category 1 hazards and those in bands D to J are Category 2 hazards.

Where category 1 hazards are identified, the Local Authority has to take the most appropriate course of action.  Initially this will normally be through informal means.  However, if this fails the Council can take enforcement action to resolve the identified hazards.

In the case of Category 2 hazards, then the Council has discretionary powers to deal with them.

Condensation, damp and mould are our most common complaint and can be a problem in many households.   Please see our guidance for help.

If you wish to make an enquiry about the condition of a property that you rent, please contact the District Council using the details at the foot of this page.

Information on other websites

Environmental Health

Town Hall, Bank Road
Matlock, Derbyshire DE4 3NN
01629 761 212
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