About this website

Accessibility advice and information for our website

We are committed to providing a website that is usable and accessible to everyone. We actively work to ensure that this website is practical, helpful and available to people of all abilities.

We have made every effort to ensure this website is easily readable using 'plain English'.  In addition, we have ensured that the design of this website is not an obstacle to its usability and readability.

Access keys

Access keys are keyboard shortcuts used to navigate to certain areas of the site.  They are included for the assistance of users who may have difficulty using a mouse or other pointing device.  We use the UK Government access keys system:

  • S - Skip navigation
  • 1 - Home page
  • 3 - Site map
  • 4 - Search this site
  • 6 - Help
  • 7 - Complaints 
  • 8 - Terms and conditions
  • 9 - Feedback form
  • 0 - Access key details

How to use Access keys

How the keys work varies between browsers:

  • Google Chrome: Alt + Access key number
  • Internet Explorer: Alt + Access key number + Enter
  • Mozilla Firefox: Shift + Alt + Access key number
  • Opera: Shift + Esc + Access key number

How to guides

The BBC website provides a resource for making the web a more accessible place.  The My web my way site provides accessibility help, enabling computer users to make the most of the internet whatever their ability or disability.  Choose a topic you would like help with and we will redirect you to the relevant BBC how to guide:

Maintaining Web Accessibility Initiative Level AA accessibility

The Government requires that all public sector websites - whether for central or local government - should meet the W3C's guidelines on accessibility to Web Accessibility Initiative Level AA standard.

We strive to achieve and maintain levels of accessibility that conform to the AA standard, but recognise that it is very hard for such a large website to maintain such compliance.  We choose not to shout about our compliance since it is difficult to be certain that 100% compliance is being maintained.

Through further development of our web services we strive to improve our compliance and aim to meet as many of the WAI Level AAA guidelines as are achievable.

How you can help us improve the site

If you have problems, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with our Webmaster by email at webmaster@derbyshiredales.gov.uk.

Data Protection

This website is owned by Derbyshire Dales District Council. We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 2018 and the General Data Protection Regulations (GDPR). Further details of how we process your personal data can be found in our Privacy Notice. [PDF 58.44KB]

Management information

Derbyshire Dales District Council collects statistical data about usage of our websites. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.44.8. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.


Derbyshire Dales District Council's website contains links to other websites. Derbyshire Dales District Council is not responsible for the privacy practices of other sites or organisations, and recommends you consult the privacy information on those sites.

Website advertising

The Council Advertising Network is responsible for delivering advertising on this website. Please take a moment to read their privacy policy, which includes cookie information and details on how to opt out: 

Our aims

We take your privacy seriously.  We always aim to follow the guidance provided by the Information Commissioner, and to comply with the Data Protection Act 2018.


We use cookies on this website.  A cookie is a small piece of text stored on your computer, phone or whatever you use to surf the internet. Cookies have many uses, but fundamentally they are used to store information about you on your computer. They only identify your computer and not you personally.  Cookies have various uses and we've listed the ones we use below, as well as details about managing them.

Google Analytics

Cookie Names Purpose More info
Google Analytics _utmb
These cookies are used to collect information about how visitors use our site.  We use the information to help us improve the site.  The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site and the pages they visited. Google Analytics Overview


For further details on the cookies set by Google Analytics, please refer to the Google Code website.


We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode.  This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.  To find out more please visit YouTube's embedding videos information page.

Delete or reject cookies

We encourage you to accept the cookies our website uses as they help us to improve the user experience.  If you choose to set your browser to refuse all cookies, please be aware that there may be functionality on this and other websites that will not work.

If you do not want to receive cookies from our website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at www.aboutcookies.org.

Detect and prevent fraud and crime

We may share information provided to us with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.  

We make every effort to ensure the currency, accuracy and reliability of the information contained in the documents stored, served and accessed by this web site. However, the council and its employees will not be held responsible for any form of loss or misinformation occurring due to the use of or reliance upon the information provided on this site. This web site is provided 'as is' and we make no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and images on this site.

This web site could include technical or other inaccuracies or typographical errors. Frequent changes are made to the web site; these may be made to any area, at any time and without notification.

Although the website is available internationally, all services described herein and provided by Derbyshire Dales District Council are available only within the area covered by Derbyshire Dales District Council in the United Kingdom.

We may at any time revise these Terms and Conditions without notice. It is up to you to regularly review the Terms and Conditions in case there are any changes. Continued use of the Derbyshire Dales District Council website after a change has been made is your acceptance of the change.

Thus, you assume full responsibility for using the information on this website, and you understand and agree that neither Derbyshire Dales District Council nor any of its employees are responsible or liable for any claim, loss or damage resulting from its use.

This statement only covers the Derbyshire Dales District Council websites maintained by us (www.derbyshiredales.gov.uk), and does not cover other web sites linked from our site.

Linking to www.derbyshiredales.gov.uk

You do not have to ask permission to link directly to pages on this site. We do not object to you linking directly to the information that is hosted on our site. However, we do not permit our pages to be loaded into frames on your site. Derbyshire Dales District Council pages must load into the user's entire window.

Links to other sites


We would not usually consider adding a link for business or commercial entities, including price comparison websites and directories, unless they provide services on our behalf or those of our public service partners.

We will support the following bodies through linking:

  • Government, public sector and education sector bodies - as appropriate when identified by us or when deemed to be useful to residents or other stakeholders
  • Local registered charities - groups within the district that we have a working partnership with
  • Voluntary groups or services - if they are funded by us, and then only as part of appropriate content generated by the District Council service supplying the funding.

Links may be considered unsuitable if:

  • We consider the website is not being kept up-to-date
  • The website is not accessible
  • The request is from a commercial organisation
  • This includes individuals offering services for profit
  • The request promotes commercial activity that could be seen as a council endorsement a specific external services provider or organisation
  • The request is from an organisation whose operations are at variance with our objectives and policies about equality and diversity
  • The content is considered to be unsuitable.
  • We will not link to websites with a political affinity, or any unlawful, defamatory, obscene, offensive or scandalous material. Or any material that constitutes or encourages conduct that would be considered a criminal offence, likely to give rise to civil liability, or otherwise violates any law
  • We believe requests have been made by individuals who are impersonating or falsely claiming to represent a person or organisation
  • The request appears to be primarily motivated to improve a website's search engine rankings
  • We do not have an existing, appropriate context on our website from which to link
  • We already link to a more comprehensive source of information that includes the link requested or provides trustworthy, equivalent information


We are not responsible for the contents or reliability of the linked websites and do not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over availability of the linked pages.  Furthermore, we cannot guarantee that the web site will meet accessibility standards.

Virus issues

We make every effort to virus check the files available for downloading on this site. We cannot accept responsibility for any loss or damage which may happen from the use of downloaded material. We recommend that users re-check all downloaded material with their own virus check software.

Equality Act 2010

This website was created and is maintained with accessibility in mind. We aim to reach conformance level AA from the Web Content Accessibility Guidelines (WCAG). Visit the accessibility section for full details.


Copyright © Derbyshire Dales District Council

These pages, unless it says differently, are copyright protected. All rights reserved. You may print pages for your personal use. However, reproduction of this material in any form is forbidden without the written permission of Derbyshire Dales District Council. The law of England and Wales applies to the content of this web site.

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