Separate food waste collections were suspended at the end of July due to the national shortage of HGV drivers impacting the District Council's waste and recycling service. This freed up teams to focus on domestic and recycling waste.
As promised, the three month suspension of excess recycling, which started from 30 August, will also be lifted from 29 November. We are appealing though to residents to please be mindful that putting out lots of excess at the first opportunity could lead to trucks filling up more quickly than usual and rounds not being completed.
Please therefore try to limit excess for the time being and see our advice on how to present excess recycling so it is easily identifiable at www.derbyshiredales.gov.uk/excessrecycling
We want to extend our thanks to residents for your patience and understanding during what we acknowledge has been an extremely testing time for many.
We will closely monitor with Serco the restoration of food waste and excess recycling collections. While Serco have successfully attracted new drivers in recent times and collections have stabilised across the district, we are conscious - with Covid a continuing factor - that any future unplanned staff absences could once again impact the waste and recycling service.
If your food collection is missed please report it using the online form at www.derbyshiredales.gov.uk/missedcollection and Serco will collect on your next scheduled collection day. You will need to bring your caddy back inside the boundary of your property until then.