GMB strike action - service update

Strike action called by the GMB Union today means that Serco's non-union crews are focusing on domestic waste collections. There will be no garden waste or recycling collections.

Please also note that GMB crews have been working to rule this week, which has already delayed many scheduled collections. While the GMB Union has not been explicit in enquiries made by Serco on what “working to rule” actually means, a Serco manager explained:
“I have seen a text message that the GMB have sent to their members instructing them to ‘do the job slowly’. So, I can only assume ‘work to rule’ actually means ‘work slowly’. To achieve this loaders and drivers will walk the rounds slowly, only collect one item or bin at a time and drive slower.
"This is designed to cause non-completion of rounds and the overtime ban is designed to prevent catch-up of rounds. This coupled with the strike days backs up the service and is designed to cause maximum disruption to the residents."
Refuse and recycling rounds are consequently already around three quarters of a day behind. Some recycling crews are further behind due to a shortage of drivers on Monday this week and will get even further behind following the two strike days without any collections.

Serco are operating today and on Monday - when a further strike is called - with well under half of the usual bins staff. They only have the resources to crew four of the usual five domestic waste teams, plus one trade round.

Some of these rounds are still catching up work from yesterday, and limited crews on Monday will start with any outstanding domestic collections from this week.

The plan is to continue on Tuesday next week (a non-strike day) with collections of recycling and garden waste outstanding from this week, but clearly all rounds are going to get progressively more behind schedule while the industrial action continues.

We will keep residents informed of any developing situations and you can sign up for free email updates at
Strike action called by the GMB Union today means that Serco

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