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Allpay payments option ends on 30 June

Derbyshire Dales residents are being reminded they won’t be able to use the Allpay facility to pay council bills at local post offices and shops from 30 June.

Last year your District Council announced the withdrawal of the service after introducing a new automated telephone payment line on which payments can be made by credit or debit card 24 hours a day, seven days a week.

Providing the same facility as the council's online payment options, the new phone service went live a year ago on 01629 761295.

Paying Council Tax, business rates, invoices or overpayment of benefits will not be possible via Allpay after 30 June, and residents are being urged to set up bank accounts to enable automated payments.

A District Council spokesperson said:

"At the end of last year we stopped accepting cheque payments, which, like Allpay payments, were more expensive for us to process. The automated telephone payment service means we make savings and efficiencies both monetary and in staff time. From the point of view of our customers, it gives them another means of paying for bills and services 24/7."

Other payment methods include BACS or bank transfers or setting up a standing order or direct debit payment, which is the easiest and the most convenient way for customers to pay. Please call 01629 761222 and ask for a Direct Debit mandate for completion and return.

Derbyshire Dales residents are being reminded they won’t be able to use the Allpay facility to pay council bills at local post offices and shops from 30 June.

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Communications

Town Hall, Bank Road
Matlock, Derbyshire DE4 3NN
01629 761 195
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