Business Support - Privacy Notice

Derbyshire Dales District Council is committed to protecting and respecting your privacy for the purpose of the Data Protection Legislation.

This notice explains why we ask for your personal information, how that information will be used and how you can access your records and must be read in conjunction with the Councils main Privacy Notice.

Our contact details

Please see the Councils main Privacy Notice.

The type of personal information we collect

In order to provide this service, we may need to process some or all of the following categories of personal information:

  • Contact details (name, address, email, phone number)
  • Financial Data
  • Age
  • Employment status
  • Business Information

Special Category data will be collected by Derbyshire County Council in order to provide Vision Derbyshire Start up business support services. The special category data will include:

  • Gender
  • Ethnicity
  • Disability

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you by:

  • Phone
  • Email
  • Online forms
  • Sign up to Business Matters newsletter

We will use the information that you have given us in order to:

  • provide appropriate advice and support to pre-start individuals, entrepreneurs and established businesses, including support to prepare robust business plans, information on available premises and marketing advice
  • provide information and support regarding access to finance and grant funding alongside links to networking organisations
  • inform you of business events and alert you to training opportunities and other initiatives to support your business
  • monitor the effectiveness of the service and from time to time, to seek your views on the services provided and wider business matters.

Anonymised information may be used in reporting on and evaluating the effectiveness of the Derbyshire Dales Business Support Service (e.g. number of beneficiaries, evaluation feedback).

The lawful basis for processing your data is:

  • Article 6 (1) (a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

Derbyshire County Council will be processing special category data under the following lawful basis:

  • Article (9) (a) Explicit consent the data subject has given explicit consent to the processing of those personal data for one or more specified purposes.

Withdrawal of consent

You are able to remove your consent at any time. You can do this by contacting economicdevelopment@derbyshiredales.gov.uk. We will process consent withdrawal requests as soon as we are physically able to do so but within 30 days.

Who we share your personal data with 

We will share your information with other departments in the Council and third party processors operating on their behalf to provide the service such as:

  • Meritec for processing of the Council’s online forms.
  • Derbyshire County Council in order to provide the advice and support under the Vision Derbyshire Start up business support service.
  • D2N2 Growth Hub project partners for the purpose of contacting you in relation to your enquiry for business support, providing business support services and monitoring the effectiveness of the service (contact East Midlands Chamber: info@emc-dnl.co.uk for further details)
  • We share information with our mailing provider Mailchimp when you sign up to the Business Matters e-Newsletter. Data reports are automatically generated by Mailchimp and information such as your location, browser data, device type and link clicks are also stored for reporting and evaluation purposes

Data will also be shared with other enforcing authorities for the purpose of preventing fraud, misuse of public funds and any legal or statutory requirements.

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

How we store your personal information

Your information in regards to business support services is securely stored within the UK.

For information provided in relation to the E-Newsletter, Mailchimp is an American company which means data may be processed or stored in the United States.

We will hold the personal data provided by you on an on-going basis unless you decide to opt out from the service or from receiving the newsletter/s. For more information please view the Council’s retention schedule on the website.

Your data protection rights

Please see the Councils main Privacy Notice.

How to complain

Please see the Councils main Privacy Notice.

Changes to this notice

We may amend this privacy notice at any time so please review it frequently. The date below will be amended each time this notice is updated. This notice was updated July 2021.