Coronavirus - support for businesses

The government has made further funding available for those businesses whose trading ability has been severely affected by COVID Restrictions.

We have now paid out 8,303 business grants since November, totalling more than £23.1-million. The team is paying grants quickly and efficiently, with most applications being dealt with within a day on average.

1. Restart Grants

  • On 1 April the Government notified the District Council that the money to pay Restart Grants would be with the Council by 6th April
  • The District Council has sent out Restart Grant application invitations to eligible businesses in rated premises
  • PLEASE NOTE:  Restart grants are not currently available to businesses supported through the Additional Restrictions Grant (ARG) - further guidance is awaited from Government. 
  • When you get the email from the District Council (please check your spam folders), it will include a link you must follow then answer some simple questions to confirm your eligibility
  • Please don’t contact us until 7th April if you have not had your invitation email
  • To note, the Government has now closed down applications for all Local Restrictions Support Grants (except for February/March payments), but applications already received by the District
  • Council will continue to be processed and paid where eligible

2. Additional Restrictions Grant: 5th November onwards
Applications launched on 17 December; processing is underway and so far we have paid out 674 grants to a value of £1,309,645. The ARG is for businesses not eligible for the Local REstrictions Support Grant that are required to close or not legally required to close and can evidence a reduction in turnover of at least 30% due to Covid restrictions and have significant ongoing fixed business costs. .

PLEASE NOTE: The District council is awaiting further guidance from Government on the position regarding Restart grants for ARG applicants.  Please don't contact us for information about further grant support.  Any further support will be subject to funding availability.  Updates will be posted on this webpage and through our business enewsletter when available. 

Find out more and apply here for ARG

For any eligibility queries on the Additional Restrictions Grant please contact: ARGAppraisalTeam@derbyshiredales.gov.uk

FAQs about the ARG

If you are having any difficulties with your application please refer to the following FAQs

Do I need to do anything else other than register?
Yes, once you have registered for your account you then need to complete the Covid Grants Registration form and then the  ARG application (subject to eligibility)

What evidence do I need to provide?
Within your application you will be required to submit a bank statement clearly showing the Account Name, Number and sort code and the transactions between 5/10/20 and 4/11/20 demonstrating trading. Applications without this information or with information that isn’t complete or is illegible will be delayed.

How do I attach my bank statement?
Download a copy of your statement or take a picture of your paper copy, making sure it clearly shows all the information required (see point 2) and save this onto your pc/laptop or tablet with a relevant title  and then when prompted search for that document and click attach.

I’ve registered now what?
After registering you will receive an email with a web link which you should click and follow this will take you to the Covid Grant Registration Form. After completing that you will receive another email with the second link to the ARG application if your answers indicate that you may be eligible for a grant.

I am unable to locate my address
If you are unable to locate your address when searching by postcode, you can choose to enter it manually by selecting this option in the search result.

My business address has been over written with my personal address, or contact details.
This is because you have registered for a MyAccount with your home details (you may have registered this new or used an existing account). This link to auto populate from the MyAccount details has now been disabled for these forms so should not occur again, with the exception of email address as this is necessary for account linking. If you are unsure if this has happened on your submission, please review the attachment on your submission email. If your details have been over written please email BusinessGrants@derbyshiredales.gov.uk  so your record can be amended.

I need to reset my password
Passwords can be reset on the login screen by clicking the orange ‘Password Reset’ button. This will send you an email with further instructions

How do I register for an account
You must register yourself to apply for the scheme (and use the same account for any secondary forms). There is a green button on the log on page that says ‘Register’ when clicked this will take you through the process

Email validation/verification
Customers registering for an account will be sent an email which asks the customer to click a link to validate their email address. Until this validation process has been followed you will not be able to login in to your account, Please check for the email and also check your spam folder if you can’t find it.


The Coronavirus outbreak is a constantly changing situation and the District Council is closely monitoring the advice and updates from Government regarding support for businesses. See the latest HM Treasury update.  

Business Rates

The District Council has issued 100% rates discounts for 2020/21 to a long list of businesses, including properties mainly used as shops, restaurants, cafés, pubs, cinemas, leisure, gyms, tourism, hotels and nurseries.

If, as a result of the Covid-19 pandemic, SME’s ineligible for Government grants and reliefs are struggling to make their normal business rates payments then please contact us and we will do what we can to assist by reviewing your instalment dates to defer payments until later in 2020/21. You can contact us by email at revenues@derbyshiredales.gov.uk

D2N2 Growth Hub Small Business Recovery Grant

In July the Government announced a national support grant package specifically aimed at helping small businesses that can demonstrate they’ve been impacted by COVID-19 and provide 100% grant funding to support them to be more productive.

This new but limited funding will be managed by the D2N2 Growth Hub and will support one or a combination of the following activities:

• Access to technology or new equipment which will support the business being more productive
• Access to professional advice such as HR, legal or financial to aid business decision making and risk management.
£983,986 is available across the D2N2 area.

Eligibility and Availability
Support will be offered to eligible small businesses based in Derby, Derbyshire, Nottingham and Nottinghamshire that employ between three to 49 full time equivalent staff. Due to the high level of demand and limited funding available the grant will be limited to £2,000 per successful application. Businesses who have previously expressed and registered interest on the D2N2 Growth hub web site will be contacted directly by the Growth Hub regarding this scheme and therefore there are no open applications invited at this present time.

General enquiries
Please log your enquiry here and the Economic Development Team will respond.  Please note some enquiries may require clarification from the appropriate Government department.

Keep up to date
Sign up to our business newsletter to receive regular updates on the assistance available.

Working safely during COVID-19 – Guidance for Employers, Employees and the Self-Employed 
Government has produced guidance to help ensure workplaces are as safe as possible. The 8 guides cover a range of different types of work. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. You may need to use more than one of these guides as you think through what you need to do to keep people safe. Read the guides hereA summary of the advice can be found here.

Government advice for retail outlets

Other Sources of Information and Advice

East Midlands Chamber coronavirus information

Business Peak District information

The D2N2 Growth Hub
The Growth Hub are putting on a series of webinars; Building Business Resilience Programme to help businesses through the Covid 19 crisis. Details can be found here

Find information from Marketing Peak District & Derbyshire

Food safety
Covid-19 food safety information for food businesses

How we are assessing and paying these grants

We appreciate how vital this funding is to impacted businesses in the Derbyshire Dales, but please don't contact us yet to check the progress of your application as this will serve only to slow down the process. Sign up for email alerts here.

In the first round of business support grants earlier this year we paid out more than £31-million in Government coronavirus business grant payments to almost 2,500 accounts by the end of October 2020.

We have diverted entire District Council teams onto business grants to enable payments to be made as accurately and quickly as possible.

Deeply involved in grants, necessitating diversion from other work, are the District Council's Transformation team, Economic Development, Finance, Internal Audit, BSU, Revenues, Sports Development, Planning and Housing.

Whilst this might have an impact upon performance of other council services, it is right that we have diverted staff onto business grants for now.

Meanwhile other staff are picking up additional work while their colleagues are diverted onto grants work.

The status of these grants is constantly changing. By adding new grants every few days, the Government is creating a non-stop process of developing new grants systems.

The process

For each grant, we :
(i) wait for Government guidance (which is then clarified later by FAQs)
(ii) design the application process to get the information required
(iii) build the IT system to automate that process
(iv) test the system to make sure it works as intended
(v) launch the grant,
(vi) process applications
(vii) make payments.

What takes time is (i)-(iv) which requires technical work in developing new systems for each grant.

How complicated is it?

For the first lockdown last year (five months March-July), there were only three business grant schemes. Already in the two months since November 2020, we have eight grant schemes active. This can be baffling for businesses and a bureaucratic challenge for councils. Every time a new grant is announced, there is technical work needed to set up the system for that new grant.

The Government's audit and assurance requirements are very detailed. We have to satisfy their requirements for pre and post payment assurance procedures. This has had a huge impact on the time it takes to set up the appropriate systems and undertake the checks.

Important notes

1. For successful LRSG recipients:
You may have received an email notifying you that subsequent grant payments would be triggered automatically on a 14-day cycle for each completed restriction period.

Unfortunately this will not be the case and we apologise for the confusion regarding ongoing payments.

Grants are now available in respect of the Tier 3 period (2nd- 30th December), and later in January will be available the Tier 4 period we entered on 31st December and the lockdown period starting 5 January. You will receive details of these new grants, by email direct from the District Council, when the application system is open (please expect this in mid-January). Those emails will each include a link and will ask you to complete a simple re-declaration. You should then follow the link and complete the re-declaration. When you do so, your grant payment will be authorised.

Because the Government insists on each grant payment being accounted for separately, you may get more than one such email (each to trigger the next grant payment). You will need to respond to each one. We are sorry about this.

Please be assured that your business will receive all grants from the District Council for which you are eligible.

2. LRSG (Open)

LRSG (Open) is a discretionary grant, aimed at businesses with a rateable value open during Tier 2/3 but significantly impacted by COVID restrictions. The Government wishes it to be focused on accommodation, hospitality and leisure businesses.

The Derbyshire Dales was in Tier 2 for five days (31 October to 4 November 2020), and in Tier 3 for twenty-nine days (2-30 December 2020).

During the Tier 2 period, accommodation, hospitality and leisure businesses were allowed to open. However during the longer Tier 3 period, accommodation and hospitality businesses were required to close (whilst leisure businesses were again allowed to open). The position is therefore:

  * Accommodation and Hospitality businesses: eligible for LRSG Open grant in Tier 2 only – a five day period
  * Leisure businesses : eligible for LRSG Open grant in Tier 2 and Tier 3 – a thirty-four day period 

The District Council has designed LRSG (Open) grants so that eligible businesses can receive one (not both) of the following one-off, flat rate, fixed Open grants to cover all tiering periods between 31 Oct and 30 Dec

          o LRSG (Open) grant Tier 2 (2020) (hospitality and accommodation) - £250
          o LRSG (Open) grant Tier 2 and 3 (2020) (leisure) - £1700 (applicants required to evidence 30% reduction in income)

Grants at these levels equate to £50 per day, which is commensurate with the middle band level published by the Government. They are for rated businesses, in the sectors requested by the Government, at a rate indicated by the Government (in a single band, rather than three bands dependent on Rateable Value level, reflecting the smaller size of the majority Derbyshire Dales businesses). These grants are designed to match the Government’s allocation of LRSG(O) grant funding for the Derbyshire Dales.
The government has made further funding available for those businesses whose trading ability has been severely affected by COVID Restrictions.