Please note any balances showing on our payment portal are not up to date and should be ignored. You can of course pay any amount in the usual way. We are working with our software provider to rectify the problem and are sorry for inconvenience this may cause in the meantime.

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Pay Council Tax

There are a number of ways that you can pay your Council Tax.

Online

If you have a debit card, you can pay your bill online. All you need to do is visit the online payments page and follow the instructions. This service is available 24 hours a day, seven days a week.

Direct Debit

This is the most convenient way to pay for both the customer and the council and is the only payment method to give you a choice of payment dates of either the first, tenth or twenty-fifth day of the month, in addition to annually, half-yearly and quarterly.  If you have already signed a Direct Debit Instruction you need take no further action. 

If you would like to pay by Direct Debit, please contact us on 01629 761 222 and you can set up a Direct Debit Instruction quickly and easily over the phone.

Telephone

Payments can be made using most debit and credit cards (excluding Diners Club and American Express) over the telephone.  Call our Telephone Payments line on 01629 761 295.

Please ensure that you quote your council tax reference (an '8-digit reference' beginning with a '3' - printed in top corner of your council tax bill) in making the payment.

Standing Order

If you wish to set up your own standing order, the District Council’s bank details are as follows:

Bank branch:
Lloyds Bank, Ashbourne branch

Sort Code: 30-90-25
Account number: 25919060

General Information

Your Council Tax liability is set out overleaf, together with the payment dates and instalments due. Instalments must reach the Council by the due dates otherwise action may commence for the recovery of the outstanding amount. This action could result in you losing the right to pay by instalments and additional costs being added to your account.

Council Tax is normally payable monthly in 10 instalments. If your bill shows the amount payable in 10 instalments but you wish to pay your Council Tax another way, please contact the Revenues Section. Payment of Council Tax in a single annual instalment must be made by 1st April. Half-yearly instalments must be paid by 1st April and 1st October. Quarterly instalments must be made by 1st April, 1st July, 1st October and 1st January. You may also apply to pay monthly in 12 instalments (your application must reach us by 10th April in order for you to get the full 12 instalments).

You can contact the Revenues Section for enquiries and further information about Council Tax at the following address: Revenues Section, Derbyshire Dales District Council, Town Hall, Bank Road, Matlock DE4 3NN (Open for visits on Monday and Thursday between 9.00am and 12.00noon and Tuesday, Wednesday and Friday between 9.00am and 5.00pm). Telephone: 01629 761222 (Phone lines open Monday, Wednesday, Thursday and Friday between 9.00am and 5.00pm and Tuesday between 10.30am and 5.00pm). email: revenues@derbyshiredales.gov.uk

Financial information relating to the amount of Council Tax set by the District Council and other relevant authorities and bodies is available online at www.derbyshiredales.gov.uk/counciltax (a hard copy will be sent free of charge on request).

Data Protection

Derbyshire Dales District Council in partnership with Arvato CRM Solutions will process your personal data for the administration of Council Tax. Your personal data may be passed to other organisations when there is a legal basis or obligation to do so, e.g. the prevention and detection of fraud.

The council and its partners will ensure your data is handled securely in line with data protection law/legislation. Further details of how we process your personal data and your rights as a data subject can be found on our website atwww.derbyshiredales.gov.uk/your-council/data-information

 

Revenues Services

Town Hall, Bank Road
Matlock, Derbyshire DE4 3NN
01629 761 222
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