Please note any balances showing on our payment portal are not up to date and should be ignored. You can of course pay any amount in the usual way. We are working with our software provider to rectify the problem and are sorry for inconvenience this may cause in the meantime.
If you are on a low income then you may be entitled to help with your Council Tax or rent. We also have a full online benefit calculator which will also enable you to make a claim electronically.
If you just want a rough idea of how much Housing Benefit (for Housing Association tenants) or Council Tax Support can be paid in a number of different circumstances, you can use the ready reckoners below:
For tenants of private landlords, the Directgov website will give information on the amount of Local Housing Allowance that can be paid.
or alternatively contact the Benefits Section at the Town Hall (telephone 01629 761188) and request a form.