Meter fares

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NEW TARIFF OF MAXIMUM TAXI FARES 

On 30th June 2022, at a meeting of the Council's Licensing and Appeals Committee, an increase to the Table of Maximum Taxi Fares was approved.
The District Council has powers to set the maximum fares that taxi drivers charge, on request from the Trade. The main fare is for the distance i.e. the further you go, the higher the fare. There are extra charges for delays, for carrying more passengers, travelling late at night, and on Sundays and Bank Holidays.

This increase is the first one since September 2011 and in considering the different proposals received, Officers and the Committee took into account that if a request for an increase had been received from the Trade every 3 years since 2011, there would have been 4 increases during the last 11 year period. The agreed increase for Tariff 1 fares was considered to be equivalent to an increase of 25p to tariff 1 in each 3-year period since that last increase.

This is a table of the maximum fares that can be charged – drivers can charge less than the meter fare; but they cannot charge more.  If they agree a lesser fee before the start of the journey - the taximeter must still be turned on to reassure the customer that they are not being over-charged.

TARIFF 1 - applies when carrying 4 passengers or fewer for journeys starting between 7am & 11pm Mondays to Saturdays

MILEAGE                                                                        Per Unit

Up to 1 mile (1760 yds) or 480 seconds                              £4.00
Each additional 110 yards or every 30
seconds (£2.40 per additional mile)                                    £0.15

WAITING TIME                                                   Per hour £18.00


TARIFF 2 - applies when carrying 4 passengers or fewer for journeys starting between 11pm & 7am on Mondays to Saturdays, and all day Sunday & Bank Holidays. Christmas Eve & New Year’s Eve are not Bank Holidays

MILEAGE                                                                        Per Unit

Up to 1 mile (1760 yds) or 432 seconds                              £5.00
Each additional 146.6 yds or every 36 seconds
(£3.00 per additional mile)                                                   £0.25

WAITING TIME                                                   Per hour £25.00

TARIFF 2 – ALSO APPLIES when carrying 5 or more passengers for journeys starting between 7am & 11pm Mondays to Saturdays.

MILEAGE                                                                        Per Unit

Up to 1 mile (1760 yds) or 432 seconds                              £5.00
Each additional 146.6 yds or every 36 seconds                  £0.25
(£3.00 per additional mile)

WAITING TIME                                                   Per hour £25.00

TARIFF 3 - applies when carrying 5 or more passengers for journeys starting between 11pm & 7am Mondays to Saturdays, and all day Sunday & Bank Holidays.  Christmas Eve & New Year’s Eve are not Bank Holidays.

MILEAGE                                                                        Per Unit 

Up to 1 mile (1760 yds) or 411 seconds                              £6.75
Each additional 176 yds or every 41 seconds                     £0.40
(£4.00 per additional mile)

WAITING TIME                                                   Per hour £35.00

THE DRIVER MUST PROVIDE A RECEIPT ON REQUEST

What should I do if I think I've been overcharged? 

Please note from the table of fares above that the fare charged will vary depending on the time of day, the day of the week and number of passengers.  The same journey will cost more after 11pm or on a Sunday than during a weekday between 7am and 11pm. The fare will also be higher if you are held up in a traffic jam or stop at traffic lights.

If the taxi takes a different route to avoid a known traffic jam this can make the journey longer but it may still work out cheaper than if you had sat in traffic, clocking up 'waiting time'.

All taxi drivers in Derbyshire Dales District are required to comply with the District Council's conditions [PDF 50.4KB] relating to fares and journeys.

Having taken the above factors into consideration, if you think that you have been overcharged and are unable to resolve the issue with the driver/operator of a Private Hire Vehicle, please contact the District Council's Licensing Team on 01629 761313 or  e-mail us: licensing@derbyshiredales.gov.uk. 

In order to assist us in investigating your complaint, you will need to provide the following details:

  • Date and time of the journey
  • Pick up point and drop off point
  • Route taken
  • Fare charged
  • Number of passengers 
  • Details of the vehicle, including the Hackney Carriage/Private Hire vehicle Licence Number. Please note that a Hackney Carriage Vehicle displays a small yellow internal plate in the front windscreen, a large yellow door sticker which identifies the license number of the vehicle and a large yellow plate adjacent to the rear number plate. A Private Hire Vehicle displays a small green and yellow  internal plate in the front windscreen, a large green and yellow door sticker which identifies the license number of the vehicle and a large green and yellow plate adjacent to the rear number plate
  • Driver's Licence Number or name (if known)
  • Your name, address and contact phone number/e-mail address.