All households are provided with a 5 litre internal food caddy and kerbside caddy to dispose of food waste, free of charge.
It is quite acceptable to put leftover cat and dog food in your food caddy.
Please do not dispose of any non-food items, especially packaging, plastic bags, liquids, oil or liquid fat, in the food caddy. Disposing of such items could contaminate the load and result in waste being rejected and disposed of at a refuse tip.
Your free annual supply of caddy liners
You'll usually get a free supply of 52 kitchen caddy liners annually in April/May each year.
However please note the annual delivery for 2020 has been postponed due to the coronavirus outbreak and will now take place in September/October. If you do not report that you have not received them by the end of October you will have to purchase your own until the next delivery.
In the current circumstances any biodegradable bag which conforms to the BS:EN13432 standard and which displays the compostable logo can be used. Food waste can also be placed directly in the food caddy.
How to use your food caddy
Line your kitchen caddy with the liners provided and fill with food waste. You do not have to use the caddy liners, if you wish you can place the food items directly into the caddy. Please do not use plastic bags or newspaper as a liner.
When the liner is full, tie it closed and put it into your kerbside food waste caddy. To keep your kitchen caddy clean you can wash it out or put it in the dishwasher.
Place your kerbside food caddy alongside your other containers on a weekly basis by 7am on your normal collection day. Please store the kerbside food caddy out of direct sunlight and ensure it is locked to stop animals getting to the food waste.
I require further caddy liners
Buy from us
If you run out of your annual supply and require additional liners, you can buy these direct from the main reception at the following locations:
- Town Hall, Matlock*
- Arc Leisure Matlock
- Ashbourne Leisure Centre
- Bakewell Swimming Pool
- Wirksworth Leisure Centre
Please note it is not possible to buy additional liners at present as all premises are closed due to the coronavirus outbreak. In the current circumstances any biodegradable bag which conforms to the BS:EN13432 standard and which displays the compostable logo can be used. Food waste can also be placed directly in the food caddy.
Liners purchased from us cost £2.00 per roll (52 bags in each roll).
(* Please note: we are unable to accept cash payment at the Town Hall. If you wish to pay by card, a minimum payment of £5 is required.)
Don't buy from the supermarket
Only use the caddy liners provided as we can not collect liners purchased from shopping outlets or online.
We have to make sure the liners meet specific requirements and can be handled by the re-processing plant. Any liners that are not suitable could contaminate the load and result in waste being rejected and disposed of at landfill (refuse tip).
Storing the liners
It is important to keep the liners in a dry place. Because they are compostable the liners should not be stored in wet conditions. Please visit the 'storage and use' page for further information.
If your kitchen caddy/kerbside caddy is broken or has gone missing please visit our 'order a new/replacement container' web page for further information on how to request a replacement.
Help putting your kerbside caddy out
If you are unable to put your kerbside caddy at the edge of your property and there is no-one else in your household over 16 years old who can do so you can apply for an assisted collection, and the refuse collectors will collect and return your caddy from the storage point.
There is a charge of £21.70 for a 140 litre / £27.00 for a 240 litre grey wheeled bin (general household waste) for new properties.
Please contact us to order your grey bin and to arrange to start collections from your property.