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Universal Credit comes to Matlock Job Centre

Universal Credit, a benefit for working age people that includes help towards housing costs, comes to Matlock on 12 September.

This means Derbyshire Dales District Council will not be able to accept new claims for Housing Benefit from working age residents  (not pensioners) with a Matlock postcode from that date. Instead they have to claim Universal Credit (UC) at Matlock Jobcentre, The Phoenix Centre, 2 Lime Grove Walk, Matlock.

So anyone claiming for the first time must now claim help with their rent and living expenses through UC.

However, local residents must continue to claim help from the District Council towards their Council Tax by claiming Council Tax Support.

Anyone who received Housing Benefit from the District Council up to 12 September will continue receive that benefit from the council until circumstances change and the person is no longer entitled to Housing Benefit, or until the District Council is asked to end Housing Benefit payments because the person has claimed, or needs to claim, UC.

Pensioners remain unaffected by UC changes and can continue to claim Housing Benefit with the District Council. People living in supported accommodation can continue to claim Housing Benefit as can claimants who have been told they cannot currently claim UC.

The full UC service was rolled out for working age claimants with Ashbourne post codes - served by Derby Job Centre - in July.

  • Matlock Job Centre can be contacted on 0800 169 0190, and more information about Universal Credit is available online at https://www.gov.uk/universal-credit
  • More advice about Benefits can be found on our website here.
Universal Credit, a benefit for working age people that includes help towards housing costs, comes to Matlock on 12 September.

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