Derbyshire Dales District Council

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Freedom of information

Make a request

Before you submit a request we would recommend that you view the District Council's Publication Scheme [PDF 0.28MB] because the information you want may already be available on the website.

You can make a request by online form, email or letter. We recommend that you make your request in writing using our online form so that we are clear about what you require.

When making a request for information please include the following details:

Your name and postal or email address
The information or documents you would like to receive
The format you would prefer – e.g. printed leaflet, e-mail, CD Rom.

The Act allows the District Council to charge what it considers a reasonable amount for providing information. For most simple requests there will be no charge, however we will charge the costs of photocopying and postage where they exceed £10.00.

When can I expect to receive the information?

We will make every effort to provide you with the information as soon as possible and in any event within 20 working days. The time limit can be extended by a reasonable period if a qualified exemption applies and we need additional time to consider the public interest test. We will let you know if we need to extend the time period.

Will I receive all the information I have asked for?

Not necessarily. We will not release information which we do not hold and will not deal with your request if we consider it to be repeated or vexatious.

The Act also contains a number of exemptions to protect information that should not be released into the public domain. We will not release information where one of the exemptions applies.

We will not process requests if it would cost more than £450 [equating to 2.5 days or 18 hours work].

What if I am not happy with the way my request has been dealt with?

If you are unhappy about the way your request has been dealt with or wish to object to our decision to refuse to provide you with certain information, you should complain in writing to the Chief Executive.

If you are still not happy, you can complain to the Information Commissioner.