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Pet shop

To run a business selling pet animals you need a licence from the District Council. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the Internet.


From 1st April 2017 the following licence application fees will apply:

New Application for licence to run a business selling pet animals -

£140.00 plus all Vet inspection fees (and VAT on Vet fees) and

£16.00 (plus VAT) payable to DDDC for arrangement of Vet inspection. 

Renewal Application for licence to run a business selling pet animals -

£98.00 plus all Vet inspection fees (and VAT on Vet's fees), if applicable; and

£16.00 (plus VAT) payable to DDDC for arrangement of any Vet inspection. 

Vet Inspection

If an inspection by a Vet is required you will be invoiced the full cost of the inspection(s) plus VAT after the visit has been made and a report has been provided to the Licensing Authority. The Licensing Authority will arrange any inspection by a vet, and an arrangement fee plus VAT will be charged.

Am I eligible?

An applicant must not have been disqualified from keeping animals or running a pet shop.

Regulation summary

Pet Animals Act 1951

How will my application be evaluated?

Eugo logoOnce your application form and fee has been received, your premises may be inspected to make sure certain conditions are met, including:

  • Animals will be kept in suitable accommodation at all times, and the accommodation is suitable in respect of construction, size, number of animals housed, temperature, lighting, ventilation and cleanliness
  • Adequate food and drink will be provided and the animals will be visited regularly
  • Any mammal animals will not be sold to young people
  • Steps are taken to prevent disease spreading among animals

Any pet shop licence granted will be subject to compliance with the Model Licence Conditions produced by the Chartered Institute of Environmental Health and other organisations with a responsibility for animal welfare.  These conditions can be viewed here [PDF 405 KB].

What if I don't hear back within the specified time?

It is in the public interest that we must process your application before it can be granted. If you have not heard from us within 28 days, please contact the Licensing Team.

Apply online

Online applications are not currently available.  An application form can be downloaded here:

Apply for/Renew a pet shop licence [PDF 242 KB]

What happens if my application is refused?

Please contact us in the first instance. if you are refused a licence, or refused a licence renewal.

You may appeal to the local Magistrates' Court.  A new applicant, or existing licence holder in the case of a renewal, may also appeal to the Crown Court against a decision of a Magistrates' Court.

Consumer complaint

We would always advise that in the event of a complaint the first point of contact should be made with the owner of the business - preferably in the form of a letter (with proof of delivery). If that has not worked, please contact the Licensing Team for assistance.

If you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.

Public registers

View list of currently licensed premises here [PDF 181 KB].


Town Hall, Bank Road
Matlock, Derbyshire DE4 3NN
01629 761313
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