Bulky household waste collection

A charge of £15.70 will be made for the collection of up to three bulky items and a charge of £26.15 will be made for up to six bulky items. 

Fridges, freezers, fridge-freezers and de-humidifiers must be collected separately at a charge of £21.00 per item. White Goods are also collected separately at a charge of £10.50 for 1 item or £15.70 for 2 or 3 items.  Televisions and computer screens must also be collected separately at a charge of £12.00 per item. 

Householders over the age of 65 years and in receipt of Housing or Council Tax benefit are entitled to receive a 50% concession on one collection of up to six items per household per year between 1 April and 31 March.  They are also entitled to 50% concession on one collection of up to three White Goods items, a collection of one fridge, freezer, fridge freezer or de-humidifier and a collection one television or computer screen per household per year between 1 April and 31 March.  This concession should be requested at the time of placing the order and residents will be asked to supply their Benefit Claim reference number.

Payment for chargeable collections must be made in advance of the collection being made.  You can pay by:

• Cash or cheque at any of our offices at Ashbourne, Bakewell or Matlock
• Cheque or postal order through the post to:
  Waste Management
  Derbyshire Dales District Council
  Town Hall
  Bank Road
  Matlock
  Derbyshire
  DE4 3NN 
• Credit or debit card over the telephone at the time of making the bulky household request.

The collection will be made within eight days of receipt of payment.

Fridges and freezers

Fridges, freezers, fridge-freezers and de-humidifiers are collected separately at a charge of £21.00.  They are collected separately on non-compaction vehicles to prevent the escape into the atmosphere of harmful CFC’s and HCFC’s. Please contact us to arrange a collection.

Quantities of items for Bulky Collections

The following are examples of what is meant by one item:

• one mattress
• one  bed base
• one armchair
• one wardrobe
• one settee
• one sideboard
• one dining chair        
• one carpet 
• one chest of drawers
• one dressing table
• one  desk
• one table
• Three, three-quarters full refuse sacks are equal to one item (please do not overfill sacks)

Tree branches may be collected when tied with strong string  in a bundle which can be lifted in one hand. Branches must be no more than two metres in length and stripped of side branches. One bundle will be equal to one item.

The following items are classed as White Goods:

• washing machines
• dishwashers
• cookers
• microwaves
• spin driers/tumble driers

A full list of the items to be collected must be given at the time of making the request.  Additional items cannot be added to a request once made.

All  items must be presented for safe collection, outside buildings, easily accessible i.e. not behind locked gates, in one place and within reasonable carrying distance of the collection vehicle.  Items must not be unreasonably heavy.

Items and materials not accepted as household waste

• Excavated material, including soil and sods, clay, gravel, stone, broken concrete, tarmac, etc.
• Greenhouses, sheds, panes of glass, window-frames, internal or external doors, garage doors, concrete slabs, bricks, blocks, plaster, cement, timber, radiators, fireplaces, gas fires, boilers.
• Bathroom fittings i.e. toilet, bath, shower base, shower-screen, wash-hand basin, bidet.
• Kitchen cupboards or base units and sink units.
• Water tanks and cylinders.
• Heaps or piles of loose branches.
• Gas cylinders.
• Oil.
• Liquid waste including any flammable liquids and paint.
• Asbestos.
• Motor vehicle or motorcycle parts including wheels and tyres.
• Hazardous household waste e.g. household chemicals, herbicides, rodenticides, insecticides.           

Derbyshire County Council provide a free hazardous household waste collection service. Telephone 01629 580000 for the Environmental Services Department.

The district council will not collect any waste created on household premises by builders, plumbers, decorators, gardeners, electricians, joiners, odd-job men, glaziers, double-glazing installers, central-heating installers, fitted-kitchen installers or any other tradesmen.  All contractors should remove the waste they produce when carrying out any work on your property.

Householders who wish to remove large amounts of waste, or waste that does not fall within the definition of ‘household waste’, should look for contractors in the Yellow Pages under such headings as ‘Skip Hire’ or ‘House Clearance’, or in the local newspapers.

Household Waste Recycling Centres (Civic Amenity Sites or tips / dumps)

Derbyshire County Council provide sites in Derbyshire for the disposal of waste from households. Full details regarding site locations, opening times and the type of waste which can be disposed of can be found on the Derbyshire County Council website by following the link below.

Contact Details

Waste Management
Derbyshire Dales District Council 
Town Hall
Bank Road
Matlock
DE4 3NN

Tel:  01629 761 215
Fax: 01629 761 165
Email: environmenthotline@derbyshiredales.gov.uk