Notice: Our Spring Bank Holiday opening times and bin collection arrangements are available for viewing.

Frequently Asked Questions

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October is a massive month for us, for our new contractor and for residents, and we are working hard to ensure everyone gets the message about the collection changes.  Below are a set of frequently asked questions which we hope will answer your questions.

Bring sites

Where is my nearest bring site? Bring sites are located throughout the district. To find your nearest site please ref...

Bulky waste

What items of bulky waste will be collected? The District Council will collect most bulky household waste items, incl...

Dry recycling service

How often will I receive a collection and on what day will this be? Dry recycling is the material that goes in your n...

Garden waste service

How often will I receive a collection and what day will it be? Garden waste is collected fortnightly. Your green bin ...

General questions

Why has my waste collection been reduced to a fortnightly collection? We’ll still be collecting food waste from you...

Important information - How to use your new recycling and waste services

A picture of a blue-lid bin with the text When is my collection? alongside

waste  recycling - communal instructional leaflet promo

Waste

Town Hall, Bank Road
Matlock
Derbyshire
DE4 3NN
Tel: 01629 761 122
Fax: 01629 761 165

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