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Bin - Grey (general household)

Residents are provided with a 140 litre grey bin for household waste which is collected every two weeks. The grey bin should be placed at the edge of your property by 7.00am on your collection day.

Residents whose properties cannot accommodate a wheeled bin are issued with black sacks.

The recycling service will help you dispose of less items in the grey bin.

Larger grey bin

Residents are entitled to a larger household waste bin (240 litre) if they have five or more permanent residents at the property or a member of the household uses disposable nappies.

Please contact us if you would like to apply for a larger bin and we will post out the appropriate form. There is a charge of £25 to exchange your 140 litre grey bin for a 240 litre grey bin.

Households with a resident who produces incontinence waste are also entitled to a 240 litre grey bin on completion of the relevant form.

Broken/missing bin

If your grey wheeled bin is broken or has gone missing please telephone the Waste Helpline on 01629 761122 to order and pay for a replacement bin. There is a charge of £20 for a replacement 140 litre grey bin or £25 for a replacement 240 litre grey bin (if you still qualify for a larger bin).

Help putting your bin out

If you are unable to put your wheeled bin(s) at the edge of your property and there is no-one else in your household over 16 years old who can do so you can apply for an assisted collection, and the refuse collectors will collect and return your bin from the storage point. 

New properties 

There is a charge of £20.00 for a 140 litre / £25.00 for a 240 litre grey wheeled bin (general household waste) for new properties. 

A 240 litre green lidded wheeled bin for garden waste, a blue lidded bin for recycling, a kitchen and kerbside caddy for food waste are provided free of charge when payment is made for the grey bin.

Please contact us to order your bin and to arrange to start collections from your property.

Household waste disposal sites

Derbyshire County Council are responsible for the treatment and disposal of household waste collected by us.  For more information on waste disposal and Household Waste Recycling Centres please visit the Derbyshire County Council website.

A picture of a blue-lid bin with the text When is my collection? alongside

Waste

Town Hall, Bank Road
Matlock, Derbyshire DE4 3NN
01629 761 122
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