How to Contact Us

If you are not sure which department to direct your enquiry to or have a general enquiry then you can get in touch with us in the following ways.

Town Hall Opening Times

DayTime
Monday09.00am - 5.00pm
Tuesday09.00am - 5.00pm
Wednesday09.00am - 5.00pm
Thursday09.00am - 5.00pm
Friday09.00am - 5.00pm
SaturdayClosed
SundayClosed

By Letter or in Person

Derbyshire Dales District Council
Town Hall,
Bank Road
Matlock,
Derbyshire
DE4 3NN

By Phone

ServicePhone Number
General Enquiries01629 761 100 (main switchboard)
Arc Leisure Matlock01629 581 322
Ashbourne Leisure Centre01335 343 712
Bakewell Swimming Pool01629 814 205
Wirksworth Leisure Centre01629 824 717

* Outside the normal opening hours and on public holidays, please use our out of hours emergency number.

Out of Hours



01629 761 100 - The out of hours number is an answer phone service.  Please leave your name, contact information and details and we will get back to you the next working day.  If you wish to report an emergency then please dial 999 and ask for the relevant emergency service.

By Email

ServiceEmail Address
General Enquiriesenquiries@derbyshiredales.gov.uk
Arc Leisure Matlockarcleisurematlock@derbyshiredales.gov.uk
Ashbourne Leisure Centreashbourneleisurecentre@derbyshiredales.gov.uk
Bakewell Swimming Poolbakewellpool@derbyshiredales.gov.uk
Wirksworth Leisure Centrewirksleisure@derbyshiredales.gov.uk

Online



You can get in touch with us through our Comments, Compliments, Suggestions and Enquiries form (please follow the link below).

By Visiting

  • The Town Hall, Matlock: Main Reception is open from 9am -5pm Monday to Friday, please click the link below for a map to the town hall.

  • Ashbourne First Stop Shop: Located in Ashbourne Leisure Centre and open 9am - 1pm, 2pm - 5pm Monday to Friday.

  • Bakewell First Stop Shop: Located in the Agricultural Business Centre and open 9am - 12pm, 12.30pm - 4.30pm Monday to Thursday, 4.00pm close on Fridays.

Related documents

The following document is in Portable Document Format (PDF). You can download the PDF software for free from the Adobe website (opens in a new window)

Last Updated: 14/12/2011