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How to Contact Us
If you are not sure which department to direct your enquiry to or have a general enquiry then you can get in touch with us in the following ways.
Town Hall Opening Times
| Day | Time |
|---|---|
| Monday | 09.00am - 5.00pm |
| Tuesday | 09.00am - 5.00pm |
| Wednesday | 09.00am - 5.00pm |
| Thursday | 09.00am - 5.00pm |
| Friday | 09.00am - 5.00pm |
| Saturday | Closed |
| Sunday | Closed |
By Letter or in Person
Derbyshire Dales District Council
Town Hall,
Bank Road
Matlock,
Derbyshire
DE4 3NN
By Phone
| Service | Phone Number |
|---|---|
| General Enquiries | 01629 761 100 (main switchboard) |
| Arc Leisure Matlock | 01629 581 322 |
| Ashbourne Leisure Centre | 01335 343 712 |
| Bakewell Swimming Pool | 01629 814 205 |
| Wirksworth Leisure Centre | 01629 824 717 |
* Outside the normal opening hours and on public holidays, please use our out of hours emergency number.
Out of Hours
01629 761 100 - The out of hours number is an answer phone service. Please leave your name, contact information and details and we will get back to you the next working day. If you wish to report an emergency then please dial 999 and ask for the relevant emergency service.
By Email
| Service | Email Address |
|---|---|
| General Enquiries | enquiries@derbyshiredales.gov.uk |
| Arc Leisure Matlock | arcleisurematlock@derbyshiredales.gov.uk |
| Ashbourne Leisure Centre | ashbourneleisurecentre@derbyshiredales.gov.uk |
| Bakewell Swimming Pool | bakewellpool@derbyshiredales.gov.uk |
| Wirksworth Leisure Centre | wirksleisure@derbyshiredales.gov.uk |
Online
You can get in touch with us through our Comments, Compliments, Suggestions and Enquiries form (please follow the link below).
By Visiting
The Town Hall, Matlock: Main Reception is open from 9am -5pm Monday to Friday, please click the link below for a map to the town hall.
Ashbourne First Stop Shop: Located in Ashbourne Leisure Centre and open 9am - 1pm, 2pm - 5pm Monday to Friday.
Bakewell First Stop Shop: Located in the Agricultural Business Centre and open 9am - 12pm, 12.30pm - 4.30pm Monday to Thursday, 4.00pm close on Fridays.
Related documents
The following document is in Portable Document Format (PDF). You can download the PDF software for free from the Adobe website (opens in a new window)